Information: Technical Help

Update your browser:

Update your Adobe Acrobat Reader

Acrobat Reader 9

Update your Flash

Flash

Information Technology Help at LSU

Grok

Moodle: Top ten things you need to know

Main menu issues

1. You need to have the latest free Flash plug-in installed on your machine. Download the free Flash plug-in here

http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

2. Make sure that your browser is not blocking certain java objects from running. If this is the case, you will likely see a warning pop below the address line. Here, you need to give permission to your browser to allow it to run these kinds of objects.

Become familiar with your browser of choice, this will make things easier. In Firefox, for example, make the social work web site a trusted site. This will allow you to view the menu bar each time you visit the site without having to give the browser permission each time you have closed the browser and visit us again.

You can also go to the options menu of their browser and set the security to medium. Under the advance settings option, make sure that you have a check next to the Java box. In addition, you could also make sure that there is not a check mark by the automatic pup-up blocker on the privacy settings.

Display issues

Monitors vary in the way that they display information. Newer monitors will do a better job.

We have tried to design this web site so that everyone can get access to the information. Because you can change the settings on your browser, your fonts may make elements run into one another. This is out of our control.